Client Services Representative
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Job description
We are a renowned medical spa offering a wide range of non-surgical cosmetic procedures. We are committed to exceeding client expectations by providing personalized care and exceptional outcomes.The Client Services Representative is a key member of our team, responsible for providing outstanding customer service and ensuring a seamless client experience. This role requires a friendly and outgoing individual with a passion for helping others.- **Key Responsibilities:** Greet and welcome clients with a warm and friendly demeanor. Schedule appointments and manage client inquiries effectively. Answer phone calls promptly and professionally, providing accurate information and resolving any issues.Assist clients with product selection and recommend appropriate services. Maintain accurate client records and ensure data integrity. Contribute to a positive and welcoming environment for all clients.- **Key Qualifications:** High school diploma or equivalent. Excellent communication and interpersonal skills. Strong customer service orientation with a focus on client satisfaction. Ability to work independently and as part of a team.Basic computer skills and proficiency in Microsoft Office Suite. Prior experience in a customer service role is preferred.- **Compensation:** $14-$17 per hour, plus employee discounts, flexible scheduling options, paid time off.
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